Our Terms and Conditions
Last updated: May 23, 2017. Applies to website downloads, Google Play App, iTunes App. Amazon Audible downloads are regulated by their own terms and conditions.
This is an agreement between you and Koob, a product licensed by The Voice Society, LLC (with its affiliates, "Koob", "we" or "us") regarding the digital spoken word audio entertainment service operated by Koob (the "Service"). The rules, policies and guidance we provide regarding the Service, may be changed over time, and are collectively referred to as the "Terms" and govern your use of the Service. By signing up for or using the Service, you agree to the Terms.
If you do not have a Koob account, you will need to establish an account to use the Service. Your payment methods added to account and on file will be used for your Koob purchases.
We may add or remove content and services to the Service at any time and make no guarantee as to the availability of specific content or services in any plan or as to any minimal amount of content or services. Some of our content and features may be offered in limited territories, and we may use geofiltering technology to restrict access outside of those territories.
As part of a Service promotion, we may issue you credits redeemable for content on the Service ("Credits"). Credits may only be redeemed on the Service, have no cash value, are non-transferable and non-refundable. All Credits are valid for a limited time as described in the terms and conditions and expire immediately upon the termination of your membership. Credits issued as part of a Service promotion expire in accordance with the applicable promotional terms.
Once we have made purchased content available to you for download, we encourage you to download the content promptly after purchase and to make a back-up copy. As a convenience to you we may continue to make your purchased content available for re-download through your Service account, but we do not guarantee that such content will be available for re-download and Koob will not be liable to you if it becomes unavailable for further re-download.
The app is free to download and use.
Fees and Renewal
Fees for the Service will be stated at the time of your purchase or any promotional trial offer, as applicable, and provided in our help pages. The fees may vary. Fees may be subject to tax and are non-refundable except in the specific circumstances described in these Terms. We only accept credit cards for payment of your fees. Please do not sign up for the program with a debit card. Also known as a "check" or "ATM" card, a debit card typically has the word "debit" printed on the face of the card.
Unless you notify us before a charge that you want to cancel, you understand your Service will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable fees and any taxes, using any credit card we have on record for you.
If all credit cards we have on file for you are declined for payment of your fees, your Service will be cancelled unless you provide us with a new credit card.
We may, in our discretion, change the Terms and all elements of them and any aspect of the Service, without notice to you. If any change to the Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes. Your continued use of the Service after we change the Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must not use the Service.
Termination by Us
Our business may change over time and we reserve the right to cancel the Service in whole or in part, and to terminate your use of the Service at our discretion without notice. Our failure to insist upon or enforce your strict compliance with the Terms will not constitute a waiver of any of our rights.
DISPUTES; LIMITATION OF LIABILITY
Any dispute or claim arising from or relating to these Terms or your use of the Service is subject to the binding arbitration, governing law, disclaimer of warranties, limitation of liability and all other terms in the Conditions of Use. Without limiting the disclaimer of warranties and limitation of liability in the Conditions of Use, our total liability with respect to your use of the Service will not exceed the total membership fees and cash purchases you paid to us in the twelve months prior to claim.